Interface
Pages, portals, and dashboards
The visible layer people click, read, submit, and operate.
// Richard Jay Llido - Systems Builder
I build the layer between idea and execution.▊
I help agencies, founders, and service teams turn scattered tools, broken workflows, and unclear processes into clean digital systems.
Part design lead, part automation architect, part technical operator. I work where websites, CRM logic, AI workflows, support processes, and internal platforms all need to connect properly.
// 01 / WHAT.I.ACTUALLY.DO
A website is rarely just a website. There is a form, a CRM, a notification, a booking flow, a support process, a spreadsheet, a dashboard, and usually one workflow everyone quietly hates. My work is turning that messy middle into a usable system.
Workflow
Forms, CRM logic, automations, and alerts
The movement layer that routes information to the right person or tool.
Intelligence
AI extraction, prompts, review loops, and content systems
The acceleration layer that turns raw inputs into useful structure.
Handoff
Documentation, QA notes, and support context
The clarity layer that keeps the system usable after launch.
Web systems
Websites and Landing Pages
Clear, responsive pages built around the actual business goal, from WordPress and Elementor work to modern static sites and launch pages.
Ops logic
CRM and Workflow Automation
Lead capture, pipeline movement, tags, custom fields, calendars, notifications, and nurture workflows that teams can actually operate.
AI operations
AI Workflow Systems
Practical AI workflows for extraction, content, summaries, QA, support, and structured outputs that reduce manual admin work.
Low-code builds
Internal Tools and Dashboards
Private admin tools and lightweight apps planned or built with AI-assisted builders, Supabase-style backends, GitHub, and Cloudflare deployment flows.
Clarity layer
Support and Systems Documentation
Plain-language briefs, SOPs, support responses, QA checklists, and handoff notes that make systems easier to maintain.
Creative ops
Creative Systems and Content
Graphic design, short-form video thinking, AI image prompting, game/anime content direction, and content workflows with a systems mindset.
Private CRM and lead operations system
CRM Lead Management Platform
The team gained cleaner lead handling, clearer support context, and less confusion around how the system was supposed to behave.
CRM workflowsGoHighLevel-style toolsZapier
Private dashboard for client, lead, feedback, and support operations
Internal Admin Platform
The build process became clearer, with better feature definitions, cleaner admin flows, and a stronger path for ongoing platform improvement.
LovableSupabase-style planningGitHub
AI-assisted intake and CRM mapping workflow
AI Inquiry Processing Workflow
The workflow created a clearer path from incoming inquiry to CRM action, with fewer manual steps and better review visibility.
ChatGPTZapierMake
// 04 / STACK.SPEC
Comfortable where tools overlap.
Web and Design
WordPressElementorBricks BuilderHTMLCSSCanvaResponsive QA
CRM and Marketing Ops
GoHighLevelLeadConnectorClose CRMMeta Lead FormsCalendlyTracking pixels
Automation
ZapierMaken8nWebhooksGoogle SheetsSlackNotion
AI and App Building
ChatGPTCodexClaude CodeLovableBolt.newSupabaseGitHubCloudflare
Operations
Google WorkspaceStripeClickUpSupport workflowsSOPsQA checklists
Earlier gaming-community design work with bracket logic and event presentation.
High-energy promo layout from older community and social campaigns.
Stream and community-focused visual design with creator spotlight framing.
Graphic design archive from gaming and online community operations.
// 06 / SOCIAL.PATHS