[ 2012-2016 ]
Gaming and community roots
Built communities, produced graphics and videos, supported events, and learned how people move through online spaces.
// about.richard
The path went through games, design, support, operations, and automation.
That mix is the point. I am useful when a business problem does not fit cleanly inside one job title.
I started with creative and technical work: gaming communities, graphics, videos, web pages, content, and support. Over time, that evolved into CRM systems, automation, AI workflows, internal tools, and operations cleanup.
Today, I work as a cross-functional builder for teams that need someone who can understand the full system, not just one screen. I care about how the website connects to the form, how the form connects to the CRM, how the CRM triggers the notification, and whether the person using it can actually understand what happens next.
Long term, DrahcirHere! is also a home for public builds, creative systems, game-inspired projects, and tools I can show openly as I create more public work.
// operating.rule
Make it useful. Make it clean. Make it easier for the next person to operate.
[ 2016-2019 ]
Support and operations
Moved through customer support, system admin work, reporting, process cleanup, and team communication.
[ 2019-2024 ]
Web, CRM, and automation
Built and supported websites, GoHighLevel-style systems, lead workflows, booking flows, and automations.
[ 2024-Now ]
AI-assisted systems
Now focused on using AI, low-code builders, GitHub, Cloudflare, and workflow design to build practical internal systems.